About Us
Being a web hosting customer can be a hard thing - you often need to cope with outages and an outrageous and sluggish technical support service. To top it off, you have to sign at least in two admin panels to manage your domain names, billing transactions and your web site itself. When we established Blue Grape Hosting, we attempted to change all that.
A Fresh Approach to Hosting
The web hosting Control Panel is the part of the web hosting platform that the clients see. And 90% of the web hosting companies out there utilize the same web hosting Control Panel - cPanel. We, however, find cPanel to be obsolete and tough to work with - it simply impedes our work. This is the reason why we reached the decision to utilize another web hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a modern look and feel and offers billing, domain name and website administration possibilities, so you can manage all aspects of your Internet presence from one location. Also, it has a drag-and-drop File Manager, so you won't need to resort to an FTP client. Our tests have proven that the Hepsia web hosting Control Panel works 3 times as fast as other Control Panels! We have also created a Control Panel demo account - you can see for yourself how Hepsia works.
A Stable Web Hosting Platform
Your site must be online. This is the reason why we rely on high-performance web hosting servers powered by the winning blend of Linux and Apache. We are also partnering with 4 state-of-the-art data centers where you can host your web sites. This allows us to offer a 99.9 percent uptime guarantee.
A Client-Centered Approach
Last, but most surely not least - we are there for you! We have Live Chat representatives who are there to answer all your pre-sale inquiries and to help you remedy minor technical issues. We have an excellent-quality 24/7 tech support service. We offer a 1-hour support ticket response time guarantee, but in the majority of situations our client support team representatives respond to trouble tickets in no more than 20 mins!