Customer Support
Context Help
If you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A pop-up menu will open. It includes comprehensive info about all the actions that you can perform on the page in question. Each pop-up window opens on the same page so that you can swiftly get back to your work.
Video Tutorials
We have an extensive library of tutorial videos explaining how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the answer you searching for, take a peek at our extensive FAQ section, which comprises questions asked by real users and provides real solutions. We frequently "revamp" our FAQ database with new Q&A's in order to embrace all the new additions and innovations related to our platform.
Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of support engineers available 24-7-365 and ready to help you with any issue. Each support ticket you send will be answered within one hour (the average ticket response time is just 20 mins), so you will never have to wait a long time to get an answer to your question.